Lead captive insurance client service delivery, managing teams, client relationships and strategic initiatives to ensure high-quality, compliant and efficient operations.
Key responsibilities:
⭐ Lead and develop client service teams to deliver strong client outcomes
⭐ Oversee captive client portfolios, ensuring governance and regulatory standards
⭐ Support business growth, profitability and strategic delivery
⭐ Build relationships with clients, regulators and internal stakeholders
⭐ Contribute to resource planning, succession and team development
⭐ Support Board activities and operational improvement initiatives
What you’ll need:
⭐ ACII or equivalent qualification
⭐ Strong insurance/reinsurance experience
⭐ Proven leadership of teams and client portfolios
⭐ Good commercial awareness and stakeholder management skills
⭐ Experience in change, governance or operational improvement desirable
Why join:
⭐ Senior role with exposure to complex global clients
⭐ Opportunity to influence strategy and service delivery
⭐ Supportive leadership environment with career development
⭐ Hybrid working and flexible culture
