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Job ID 14935 Permanent Executive, Insurance

Client Service Director – Captive Insurance


Lead client service delivery and captive insurance operations at senior leadership level, ensuring high-quality service, strong governance and delivery of strategic and commercial objectives.

Key responsibilities:
⭐ Act as Client Executive and member of the Senior Leadership Team
⭐ Deliver and implement strategic and operational plans across client portfolios
⭐ Lead teams to ensure client service excellence, compliance and profitability
⭐ Oversee and develop Client Executives, Senior Managers and teams
⭐ Ensure regulatory, legal and governance standards are consistently met
⭐ Contribute to Board decisions, strategy and business planning

What you’ll need:
⭐ Strong leadership experience in insurance, reinsurance or captive management
⭐ Deep technical knowledge of captive structures and insurance markets
⭐ Ability to translate strategy into operational delivery
⭐ Proven track record managing teams and client portfolios
⭐ Strong commercial awareness and client service focus
⭐ Excellent stakeholder and senior leadership engagement skills

Why join:
⭐ Senior leadership role within a global insurance organisation
⭐ Opportunity to shape strategy and service excellence
⭐ Exposure to complex international captive clients
⭐ Strong professional development and global career pathways
⭐ Flexible hybrid working environment

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