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Job ID 15319 Permanent Account Executive / Customer Services, Telecoms

Senior Sales Manager


Lead Retail and Telesales teams across multiple markets, driving sales performance, customer growth and channel productivity.

What you’ll be doing:
⭐ Managing Retail and Telesales performance against sales targets
⭐ Leading and developing Sales Managers and Team Leaders
⭐ Driving customer acquisition, conversion, cross-selling and upselling
⭐ Improving sales processes, workflows and channel productivity
⭐ Delivering campaigns, promotions and incentive plans
⭐ Ensuring responsible selling and compliance with policies

What you’ll need:
⭐ Strong sales leadership experience in a multi-site or multi-channel environment
⭐ Proven track record of achieving sales and revenue targets
⭐ Experience managing Retail, Telesales or contact-centre teams
⭐ Strong coaching, commercial and performance-management skills
⭐ Excellent communication and stakeholder-management abilities
⭐ Telecoms or subscription-business experience desirable

Why join:
⭐ Senior leadership role across multiple markets
⭐ Opportunity to shape and improve sales operations
⭐ Lead a multi-channel team and drive business growth

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