Lead a client support team within a Custody function, ensuring excellent service, efficient operations and strong risk management.
Key responsibilities:
⭐ Lead, motivate and develop a team of Account Managers
⭐ Manage workflow, client service and operational performance
⭐ Act as an escalation point for complex issues and complaints
⭐ Drive service improvements and support projects and system testing
What you’ll need:
⭐ 5+ years’ front or middle office client support experience
⭐ Strong people management and relationship-building skills
⭐ Understanding of custody, funds and securities settlement
⭐ Strong risk awareness and compliance focus
Why join?
⭐ Leadership role within an established financial services business
⭐ Develop specialist custody and operational expertise
⭐ Opportunity to improve client service and team performance
