February 13, 2025 Reading time: 2 mins approx.

The results are in: OSA client survey highlights

At OSA Recruitment, we’re proud to be more than just a recruitment agency. We’re partners in our clients’ career and business journey.

And our recent survey results have reaffirmed our commitment to excellence. Here, we’re thrilled to share the highlights with you.

 

Understanding and delivering on promises

Understanding our clients’ recruitment needs is at the core of what we do. Our ethos and approach is to build long-term relationships with our clients so that we can work in partnership with them to fulfil their recruitment needs. That’s why 95% of respondents stated that OSA truly comprehends their specific requirements.

Equally, 95% of participants believe that we consistently deliver on our service promises, reinforcing our reputation for reliability and trustworthiness.

 

Proactive and personable service

Being proactive is key to successful recruitment. Our discerning matching process, for example, helps to ensure a long-term successful hire. And we’re very proud that for every two CVs we submit to a client, one is selected for interview.

 

Outstanding satisfaction rates

82% of respondents said they were either ‘satisfied’ or ‘very satisfied’ with our services. This reflects our unwavering dedication to providing personalised, effective recruitment solutions that meet the diverse needs of both candidates and clients.

Our leading range of recruitment services enable you, the employer, to leverage our expertise and market knowledge while you focus on your core business objectives.

We value all our clients and believe in building long-term connections that deliver ongoing results. Our OSA+ service goes one step further and delivers additional benefits to those employers who trust us exclusively to find their perfect people. These benefits include preferential terms (based on the length of exclusivity agreement), a dedicated consultant, and an enhanced marketing package.

 

Hear it from our clients

Don’t just take our word for it, though. Here’s what some of our clients and candidates have to say:

“Everything you do is a cut above the rest!”

“I have always received excellent advice and good placements.”

“Staff at OSA are helpful and courteous and understand requirements and preferences of candidates. In my experience, they have matched recruits well.”

 

Exceeding expectations

These survey results are more than just numbers; they’re a testament to the trust and confidence our clients and candidates place in us. We remain committed to continuous improvement, ensuring that we not only meet but exceed our clients’ expectations.

Want some support with your recruitment needs? Get in touch today.

 

Nick Graham MIRP, CertRP
Chairman

Nick is the owner of OSA Recruitment in Guernsey, a successful recruitment business, with close to 30 years' experience of guiding people through their career choices. OSA's excellent team are experts in finding the perfect candidate for jobs at all levels, from graduates and temporary placements to senior executive positions and non-executive directors.

Nick says: 'I § that an integral part of our success is attributed to our unrivalled reputation for professionalism, honesty and integrity, and for building trusting relationships with clients and candidates.' Nick's background includes a public relations degree and several jobs in stockbroking and financial services.

Over the course of his career and through his involvement with the administration of local sport, he has built a wide range of contacts in Guernsey's business community. He has a solid understanding of how the island works and how beneficial close networks are, regardless of the career you are immersed in.

He is interested in continuing to build his network of senior business leaders for mutual benefits.