Provide expert technical support and deliver infrastructure solutions, resolving complex IT issues while supporting projects, mentoring colleagues and helping clients get the most from their technology.
Key responsibilities:
⭐ Resolve complex hardware, software and networking issues
⭐ Manage Microsoft 365, Azure and client IT environments
⭐ Deliver technical projects and process improvements
⭐ Mentor junior team members and share technical expertise
⭐ Collaborate with clients to deliver effective IT solutions
What you’ll need:
⭐ Proven experience in IT support or infrastructure engineering
⭐ Strong knowledge of Microsoft 365, Azure and networking
⭐ Excellent troubleshooting and project delivery skills
⭐ Experience mentoring and supporting junior colleagues
⭐ Strong communication and customer service skills
Why join:
⭐ Work with the latest cloud and infrastructure technologies
⭐ Opportunities to lead projects and develop technical expertise
⭐ Collaborative, supportive team culture
⭐ Ongoing training and career development opportunities