Provide first-line IT and application support, helping colleagues resolve technical issues while supporting system improvements, testing and business projects.
Key responsibilities:
⭐ Deliver first-line IT helpdesk and application support
⭐ Manage incidents, service requests and system administration
⭐ Support hardware, software and mobile device deployments
⭐ Assist with application testing, documentation and business projects
⭐ Maintain accurate records and provide service reporting
What you’ll need:
⭐ Experience in an IT service desk or helpdesk role
⭐ Knowledge of Windows, Microsoft Office and desktop/mobile devices
⭐ Strong customer service, communication and problem-solving skills
⭐ Excellent organisation and attention to detail
⭐ Ability to manage multiple tasks and meet deadlines
Why join:
⭐ Varied role with exposure to IT support and application development
⭐ Opportunities to work on projects and new technologies
⭐ Supportive, collaborative team environment
⭐ Ongoing learning and career development opportunities
