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Job ID 14900 Permanent Compliance, Operations

Operations and Client Services Technician


Provide operational and client servicing support within a regulated financial services environment, ensuring AML, due diligence and customer servicing activities are completed accurately and in line with regulatory requirements.

Key responsibilities:
⭐ Complete AML reviews, customer risk assessments and due diligence checks
⭐ Process and approve client transactions and servicing requests
⭐ Maintain accurate customer records and operational documentation
⭐ Liaise with clients, intermediaries and internal stakeholders by phone and email
⭐ Support projects, system enhancements and process improvements

What you’ll need:
⭐ Experience within financial services operations or client servicing
⭐ Strong understanding of AML, CDD, EDD and regulatory requirements
⭐ Excellent attention to detail and organisational skills
⭐ Strong communication and problem-solving abilities
⭐ Proficiency in Microsoft Excel and Word

Why join:
⭐ Opportunity to build expertise in AML, risk and customer operations
⭐ Collaborative and supportive team environment
⭐ Exposure to a wide range of operational and client servicing activities
⭐ Involvement in business improvement and change initiatives
⭐ Ongoing learning and professional development opportunities

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