Support the delivery of pension administration services, acting as a first point of contact for members and ensuring accurate processing of benefits and records.
Key responsibilities:
⭐ Respond to member enquiries
⭐ Calculate and process pension benefits using internal systems
⭐ Maintain and update membership records accurately
⭐ Prepare and issue documentation
⭐ Process benefit payments through online banking
What you’ll need:
⭐ Strong customer service and communication skills
⭐ Good working knowledge of Microsoft Word and Excel
⭐ Previous experience in pensions, fund, trust or banking administration (preferred)
⭐ Grade C or above in English and Mathematics
Why join?
⭐ Supportive team environment with training opportunities
⭐ Chance to gain experience in a specialist financial services area
⭐ Structured development and potential to study professionally
