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Job ID 14873 Permanent Insurance, Trainee / Graduate

Broker Assistant


Support the broking team by learning the end-to-end insurance process, providing excellent customer service and assisting clients with insurance enquiries and policy administration.

Key responsibilities:
⭐ Support new business, renewals and mid-term adjustments
⭐ Handle client queries by phone, email and in person
⭐ Learn to prepare quotations and recommend suitable insurance products
⭐ Maintain accurate customer records and ensure compliance procedures are followed
⭐ Provide general office and administrative support to the broking team

What you’ll need:
⭐ Strong communication and customer service skills
⭐ Positive, proactive attitude with willingness to learn
⭐ Good organisation and time management skills
⭐ Ability to work independently and as part of a team
⭐ Basic Microsoft Office skills and attention to detail

Why join:
⭐ Excellent opportunity to learn the insurance broking industry
⭐ Supportive team environment with training provided
⭐ Client-facing role with variety and development opportunities
⭐ Opportunity to build long-term career skills in financial services

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