To provide technical support to end-users and contribute to key IT projects by managing workloads, solving technical issues, and adhering to IT protocols.
You will collaborate within a multi-skilled team, engage with technical teams and business users, and liaise with third-party vendors and consultants. Strong attention to detail, time management, and proactive problem-solving skills are essential.
Desired skills and experience include 2 years in finance industry IT support, knowledge of ITSM, ISO27001, GDPR, and Change Management, and proficiency in Microsoft OS’s and Applications.